Overview: This document gives an overview of Persistent Variables, what they are and how they can be used in your Koopid experiences.

Overview: This document covers an overview of the new Elastic Reporting dashboard, and the basic metrics and graphs available to help you monitor your Koopid experiences.

Overview: This Koopid Tech Note covers the different operations available with the conditional branch node used in an expert workflow on the Koopid platform.

Overview: This Koopid Tech Note covers steps needed to embed a publicly accessible video hosted by an outside streaming service (like YouTube) into Koopid workflows.     

Overview: This note goes over how to use the agent desktop and its settings and features.

Overview: This Koopid Tech Note covers steps needed to embed an outside service URL into Koopid workflows.

Overview:  This Koopid Tech Note covers file upload / download support for different types of media, including images, videos, documents and presentations, on the Koopid platform. Each channel supported in Koopid has specific requirements for file type and size.

Overview: Koopid workflows contain some default variables that are populated with values, if present. If no value exists for a variable, then the value is the empty string ““. These variables will contain values based on the state of the Koopid runtime system, user input, analysis, and other factors of execution during a workflow. Variables in Koopid […]

Overview This Koopid Tech Note documents the process of connecting Facebook Messenger to Koopid workflows. The note includes the step by step process along with the process to disconnect from Koopid should it be necessary.  Connect Koopid to Messenger  Prerequisites Koopid Provider Account New Bot created for Facebook Messenger Workflows in the Bot utilizing text only […]