Overview: This document gives an overview of Persistent Variables, what they are and how they can be used in your Koopid experiences.
Tech Notes
Koopid Reporting Dashboard
Overview: This document covers an overview of the new Elastic Reporting dashboard, and the basic metrics and graphs available to help you monitor your Koopid experiences.
Adding Operations to Conditional Branches in Workflows
Overview: This Koopid Tech Note covers the different operations available with the conditional branch node used in an expert workflow on the Koopid platform.
Embedding YouTube or Video URLs into a WorkFlow
Overview: This Koopid Tech Note covers steps needed to embed a publicly accessible video hosted by an outside streaming service (like YouTube) into Koopid workflows.
Agent Desktop
Overview: This note goes over how to use the agent desktop and its settings and features.
Embedding External Service URLs
Overview: This Koopid Tech Note covers steps needed to embed an outside service URL into Koopid workflows.
Reporting
Overview: This Koopid Tech Note describes the details behind all of the values displayed in the default Dashboard and values exported in the Daily Report.
Media Types to Use with Koopid Experiences
Overview: This Koopid Tech Note covers file upload / download support for different types of media, including images, videos, documents and presentations, on the Koopid platform. Each channel supported in Koopid has specific requirements for file type and size.
Workflow Variables for Koopid Experiences
Overview: This Koopid Tech Note covers variables for use inside Koopid workflows. These variables will contain values based on the state of the Koopid runtime system, user input, analysis, and other factors of execution during a workflow. Variables in Koopid are referenced using {{variable}} to perform replacement, comparison, and evaluation.
How to connect Koopid to Facebook Messenger
Overview This Koopid Tech Note documents the process of connecting Facebook Messenger to Koopid workflows. The note includes the step by step process along with the process to disconnect from Koopid should it be necessary. Connect Koopid to Messenger Prerequisites Koopid Provider Account New Bot created for Facebook Messenger Workflows in the Bot utilizing text only […]