Overview: This Koopid How To covers the steps needed to configure Okta single sign-on (SSO) with the Koopid agent desktop portal.

Overview: This Koopid How To covers the steps needed to build single workflows that work across channels, and include different paths and options to be displayed on the different channels.

Overview: This Koopid How To covers creating a 2-way SMS Experience in your Koopid provider, where you can send two-way communication between your company and customers through your Koopid experiences

Overview: This Koopid How To covers adding a 2-way SMS number to your provider, where you can send two-way communication between your company and customers through your Koopid experiences.

Overview: This Koopid How To covers the steps needed to integrate an API call in a Koopid workflow.

Overview: This document covers how to add a calendar scheduler plug-in to your workflow, allowing users to schedule an appointment to get in touch with you. After first creating a calendar using Calendly, you can incorporate into the Koopid platform and then finally, a workflow.

Overview: This document covers how to add new Users to your Admin portal on the Koopid Platform.

Overview: This Koopid Tech Note covers steps needed to update the email address on an email notification in a workflow..  

Overview: There are several ways to integrate Koopid chat into a business website.

Overview: This document describes an approach and steps that will help organize and plan your bot deployment. Building a quality bot experience requires a few basic steps and a structured approach.